Master Cruise Counsellor (MCC) Certification Requirements

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In order to qualify for Master Cruise Counsellor (MCC) Certification, credits must be achieved as follows:

Pre- and Post- requisites

Enrollee must be an active CLIA Individual Agent Member (IAM) and maintain active membership during the certification completion period; and must have completed and graduated with the Accredited Cruise Counsellor (ACC) designation. Master Cruise Counsellor certification candidates have two years from the date of enrollment to complete the certification requirements and submit documentation per the logbook instructions. Once a CLIA IAM graduates with the MCC designation, the graduate must maintain active CLIA IAM status to maintain the certification. If there is a membership lapse, the IAM may have to pay a re-instatement fee after regaining active CLIA membership. 

In order to qualify for Master Cruise Counsellor (MCC) Certification, credits must be achieved as follows:

  • Mandatory Training – 90 credits (Choose from the following to receive the appropriate amount of credit)
    • Successful completion of 3 Case Studies (50 credits for all 3 case studies)
      • Successful completion of 1 Case Study (15 credits each, 50 for all 3 case studies)
    • Attendance at CLIA’s Cruise360 Conference during completion term following enrollment (40 credits per badge during completion term, 20 credits per badge for prior year attendance)
  • Elective Training – 40 credits received for any combination of the following:
    • CLIA live or online courses/seminars
    • Attendance at CLIA’s Cruise360 Conference during completion term following enrollment (40 credits per badge during completion term, 20 credits per badge for prior year attendance)
    • Completion of the CLIA’s Meetings & Events at Sea Certificate Program developed in partnership with Meeting Professionals International (MPI) (50 credits)
    • Attendance at Global Member Line Product Seminars (2 credits each, no maximum)
    • Completion of Approved Global Member Line, Executive Partner or Industry Training Programs (up to 10 credits each, no maximum)
    • Achievement of The Travel Institute’s CTC designation (10 credits)
    • Achievement of Association of Canadian Travel Agencies’ (ACTA) CTC designation (10 credits)
  • Product Knowledge – Must complete all items
    • Ship Inspections (3 required, Not utilized for attainment of any other CLIA designation)
      • Live or CLIA provided virtual ship inspections
      • Cruise Line Member must be CLIA Global Cruise Line Member
      • May use same Global Cruise Line Member, but must be for different ships
      • May include ship inspections from 3 years prior to enrollment date
    • Personal Cruise Experiences - Two, 7+ night cruises
      • Must be on two (2) different CLIA Global member lines evident by providing an itinerary from each
      • Must be on separate product and destination itineraries (i.e. Alaska and Caribbean)
      • Must not be a completed cruise utilized to attain lower level CLIA certifications
    • Stateroom Sales - Twenty-four (24) staterooms booked/deposited through a current CLIA Global member travel agency during the two-year completion term following enrollment (Not utilized for attainment of any other CLIA designation)
      • Must be on CLIA Global Member Cruise Line
      • May include bookings 3 months prior to enrollment date