Being certified brings a higher level of value to my business. It tells my clients that I am highly trained and an expert in the cruise industry and that they can trust my ability to recommend the perfect cruise for them.
     – Gail McLeod, MCC, Cruise Planners

CLIA Certification & Certificate Programs

CLIA’s certification and certificate programs not only serve to elevate your personal and professional brand, they’re also an important consideration for vacationers when selecting a travel agent.

CLIA’s completely revamped certification programs feature enhancements to our existing ACC, MCC and ECC certifications, as well as the Certified Cruise Counsellor (CCC) certification launched in 2016 that is geared toward new travel agents and career explorers.

CLIA-Cruise360 ClassroomLearn more about CLIA Certifications:

Enrollment in these certifications is exclusive to current CLIA Individual Agent Members (IAMs) and CLIA’s Career Seascape provides a variety of options for completing your certification requirements through live instructor-led training, online courses, and webinars. There is no better way to elevate your personal and professional brand and be recognized as a true cruise selling professional than to earn your CLIA certification. 

CLIA was the only entity that I found had the recognition across the industry, and Certifications specific to the "Cruising Industry!" That is my calling and I want customers, clients and suppliers to know I am committed to being the best agent for them as well as myself. CLIA Certifications shout that! Our agency's reputation is built on ethics and personalized service....certifications open the door for that to be known. My experience has been a wonderful journey and I would recommend this body of knowledge to all who are serious about the cruising industry!
     – R. Dennis McClelland, CAE, RCE, CMP, MCC
        CoOwner / McClelland Travel

Hear more about CLIA’s enhanced certification programs:

All New Career Counseling Service

If you need assistance choosing the right program, we invite you to take advantage of CLIA's all new Career Counseling services and book an appointment to speak with our Professional Development and Training team. Click here to schedule an appointment.

Take a Deep Dive with CLIA’s Certificate Programs

A great way to supplement your repertoire of experience and professional development is with a CLIA Certificate Program focused on expanding your knowledge of travel and cruise specific topics to grow your clientele and sales. We will continue to work with CLIA Global Cruise Line members, Executive Partners and industry-related associations to develop a host of certificate programs throughout the year.

  • Meetings & Events at Sea Certificate Program
  • In partnership with Meeting Professionals International (MPI), CLIA presents this certificate program that explores the advantages of booking and hosting events on cruise ships as opposed to traditional venues. This interactive session highlights which types of meetings or events should be conducted onboard as well as provides valuable cost comparisons. This program will provide insight into incentive trips, examine logistics and variables to consider when hosting your event at sea and walk participants through the meeting planning process to outline what to expect before, during and after your meeting or event at sea. For the upcoming offerings, visit our events page.

  • Specialty & Boutique Cruise Certificate Program
  • In partnership with CLIA’s Specialty Cruise Committee cruise line members whose primary business is specialty and boutique cruising, CLIA presents this new certificate program that highlights the unique products, destinations and experiences offered by these cruise lines; and delivers the tools to develop your skillset in increasing your cruise sales within this specific market. This program will provide you with the knowledge and tools to properly educate your clients on the benefits and unique experiences found in river, yacht, expedition and luxury cruising, tips on how to prospect and qualify clients who would fit within the target audiences and resources to insure your success and grow your revenue.

CLIA Designations on Hiatus

CLIA is working to develop a robust list of certifications and certificates in support of our member’s professional development and advancement of the cruising industry. The identified designations below are still valid for those who have achieved the level or are currently enrolled, however, at this time, we are not accepting new enrollments for the following:

  • Luxury Cruise Specialist (LCS)
  • Accredited Cruise Manager (ACM)
  • Elite Cruise Counsellor Scholar (ECCS)

Please contact training@cruising.org with any questions.