Cruise Lines International Association (CLIA) has released the Cruise Travel Report a revealing look at the attitudes, behaviors and travel preferences of cruisers and non-cruisers. The report delves into a variety of topics ranging from travel planning and the use of travel agents to vacation companions and destination preferences. A key highlight of the study defines a new “Cruise Generation,” outlining the growing number of Millennials and Generation Y travelers embracing and enjoying cruise travel.
“The cruise industry is growing at an incredible pace and on a global scale. For that reason, it is critical to continue to conduct research to gain the best understanding of the attitudes and behaviors around travel as a whole and particularly around cruise travel,” said Cindy D’Aoust, president and CEO, CLIA. “While there is a wealth of findings in the 2017 Cruise Travel Report, one that stands out is that cruise industry has been successful in engaging younger generations.”
Today, cruise travel has become the most popular travel preference among younger generations, including Millennials, creating a new “Cruise Generation.” This generation rates cruise travel as the best type of vacation compared to land-based vacations, all-inclusive resorts, tours, vacation house rentals, and camping and 90 percent that have experienced cruise travel say they will continue to cruise. The results of the Cruise Travel Report also indicates that cruising is experiencing a rejuvenation as Millennials and Generation X are becoming enthusiast cruisers and the “Cruise Generation is adopting the cruising lifestyle.
Additional findings of travel behaviors of cruisers and non-cruisers from Cruise Travel Report: Attitudes, Behaviors and Travel Preferences of Cruisers and Non-Cruisers report include:
- A New World – Four out of ten (42 percent) of both cruisers and non-cruisers alike seem to agree that they go on vacation to see or do new things, while many other travelers (33 percent) look to relax and disconnect from their daily stressors. Nearly all (88 percent) of cruisers say cruises are better for total relaxation over land-based vacations.
- Diversity at Sea – Contrary to common perceptions, according to the study sample, people who take cruises are younger than those who take land-based vacations. The Cruise Generation is also more diverse than the Non-Cruisers. Three-quarters of Cruisers are White/Caucasian compared to 84 percent of people who take land-based vacations. African Americans represent 11 percent of Cruisers, versus six percent of Non-Cruisers.
- Proper Planning –The vast majority of cruisers plan a trip between four and 18 months prior to departure, as opposed to half of non-cruisers who book land-based vacations less than three months before. Cruisers also dive deep into planning relying on numerous sources of information, including travel agents, multiple websites, word of mouth, travel guides and magazines, social media and various travel apps.
- Kid-Friendly Cruising – Families looking to travel together often look to the water for a vacation with 46 percent bringing children along, compared to 29 percent of land-based travelers. The typical cruise travel group has an average of more than two children and almost half (42 percent) of cruise parties have children under the age of 18.
- Destined for Destinations – In terms of vacation choices, the vast majority of cruisers (68 percent) and non-cruisers (56 percent) alike identify the vacation destination as the most important factor. This is followed closely by cost and value, with more non-cruisers (37 percent) citing it as the second most important factor versus cruisers (24 percent).
- A Party of Planners – When it comes to planning vacations, most report the planning is typically left to themselves and their spouses/partners. When children, other family members, and/or travel agents participate in the vacation planning process, the likeliness to take a cruise over a land-based getaway increases. When parents include children over the age of 18 in travel decisions, travelers report it has a positive impact on overall cruise enjoyment.
- Agent Allegiance – Travel agents play a vital role in cruise vacation planning with 82 percent of cruisers stating they tend to work with a travel agent when booking a cruise compared to 40 percent of non-cruisers.
- Cruise Loyalty – Across all generations an overwhelming number of those who cruise are loyal to cruise travel. More than six out of ten (63 percent) of Generation Y/Millennial cruisers will definitely take another cruise, almost seven out of ten (69 percent) of Generation X cruisers will take a repeat cruise, and half of Boomers will go on to take another cruise trip.
- A Matter of Time – It may only be a matter of time before non-cruisers try out a cruise. When asked about the best type of vacation a substantial number (13 percent) of non-cruisers named an ocean cruise as their vacation of choice.
About Cruise Lines International Association (CLIA) – One Industry, One Voice
Cruise Lines International Association (CLIA) is the world’s largest cruise industry trade association, providing a unified voice and leading authority of the global cruise community. The association has 15 offices globally with representation in North and South America, Europe, Asia and Australasia. CLIA supports policies and practices that foster a safe, secure, healthy and sustainable cruise ship environment for the more than 24 million passengers who cruise annually and is dedicated to promote the cruise travel experience. Members are comprised of the world's most prestigious ocean, river and specialty cruise lines; a highly trained and certified travel agent community; and cruise line suppliers and partners, including ports & destinations, ship development, suppliers and business services. The organization’s mission is to be the unified global organization that helps its members succeed by advocating, educating and promoting for the common interests of the cruise community. For more information, visit www.cruising.org or follow Cruise Lines International Association on CLIA Facebook and Twitter pages.
Cruise Travel Report, conducted by J.D. Power And Associates
CLIA 2017 State of the Cruise Industry Outlook
** Studies, reports and methodology available at cruising.org