CLIA Announces Renewed Certification Programs and Training Opportunities

Jul 07, 2016

Cruise Lines International Association (CLIA) has renewed its certification programs. Designed to help travel agents take their business to the next level at every stage of their career, the new certification programs are part of CLIA’s Career Seascape, a one-stop professional development platform.  

These enhancements feature updates to CLIA's existing Accredited Cruise Counsellor (ACC), Master Cruise Counsellor (MCC) and Elite Cruise Counsellor (ECC) certifications, as well as a new certification – Certified Cruise Counsellor (CCC) – for travel agents who are starting or exploring a career in travel.

CLIA’s Career Seascape offers a variety of formats to make learning opportunities customized and convenient for travel agents to polish their skills and become certified, including live instructor-led training and seminars, online courses, webinars and events.

"There is no better way for travel agents to elevate their personal and professional brand within the cruise industry than to earn a CLIA certification," Stephani E.D. McDow, director, membership and professional development, CLIA. "Education is a key component to creating a successful business, and these updated programs are based on feedback gathered from our travel agent community."

In addition to the certification programs, CLIA launched certificate programs that allow certified travel agents to specialize in certain topics. For example, the Meetings & Events at Sea certificate focuses on educating travel agents about the benefits of hosting events and groups on cruise ships.

CLIA Individual Agent Members are able to take advantage of the new training opportunities at one of the many upcoming 2016 events, including:

  • Boston Certified Cruise Counsellor Event, Sept. 23-24
  • Destination Summit: Puerto Rico, Sept. 29-Oct. 2
  • Meetings & Events at Sea DC, Oct. 1
  • cruisExcellence Atlanta, August 6
  • cruisExcellence New York , August 20
  • cruisExcellence Toronto, September 10

To learn more about Career Seascape, please visit  

About Cruise Lines International Association (CLIA) – One Industry, One Voice

Cruise Lines International Association (CLIA) is the world’s largest cruise industry trade association, providing a unified voice and leading authority of the global cruise community. The association has 15 offices globally with representation in North and South America, Europe, Asia and Australasia. CLIA supports policies and practices that foster a safe, secure, healthy and sustainable cruise ship environment for the more than 23 million passengers who cruise annually and is dedicated to promote the cruise travel experience. Members are comprised of the world's most prestigious ocean, river and specialty cruise lines; a highly trained and certified travel agent community; and cruise line suppliers and partners, including ports & destinations, ship development, suppliers and business services. The organization’s mission is to be the unified global organization that helps its members succeed by advocating, educating and promoting for the common interests of the cruise community. For more information, visit or follow Cruise Lines International Association on CLIA Facebook and Twitter pages.

Press Contacts

Travel Industry & Marketing

Sarah Kennedy – Director, Public Relations
Tel: 703-628-7389 

Industry Policies/Regulatory & Legislative Issues

Catharine Montgomery – Director of Public Affairs
Tel: 202-759-6758