Training Seminars Near You

1st Quarter 2010:
January to April 1, 2010

Understanding Groups - 2nd Edition (10 Credits)

This program demonstrates how to develop group business as a profit center covering the following subjects: identifying groups and their characteristics, sources for lead development, marketing to groups, working with group leaders, analyzing group potential.

BETTER LISTENING SKILLS FOR BETTER BUSINESS (10 Credits)

Ever find yourself listening to a client and suddenly realize you have no idea what they've just said? Or read something and, at the end, discovered that you recall nothing? Don't think it's just you. It's happening to everyone. In this essential seminar you'll find out what behaviors you must avoid to protect your ability to concentrate and you'll learn dozens of proven, practical strategies to reinforce your ability to recall, pay attention and really listen.

Click here to download 1st Quarter Registration Form.

2nd Quarter 2010:
April 2, 2010 to June 30, 2010

POWER SELLING TECHNIQUES (15 Credits)

This seminar focuses on methods to boost cruise sales. Implement the “forgotten” steps of sales that can have a huge effect on your closure rate, apply super skills that can make your job easier and produce remarkable results, and become a superstar salesperson.

SELLING TO SPECIAL INTERESTS – NICHE MARKET (15 Credits)

Most of us know how to sell to that mass-market client, but what about customers with highly specialized interests? Is there a place in cruising for them? In this interactive seminar you’ll learn dozens of strategies to help you reach and satisfy niche clients. You’ll see how both mainstream and specialized cruise products can satisfy their needs. And you’ll explore the profile of six common niche client types and precisely what they want from a vacation travel experience.

Click here to download 2nd Quarter Registration Form.