MEMBER LOGIN
Online Training
Welcome to CLIA "Cruise Counsellor" Online Courses. Presented by Cruise Lines International Association and TheAcademy.com, these courses provide you with proven methods to increase your cruise sales. And best of all, earn 10 or 15 credits per course towards your Cruise Counsellor Certification -- the industry's most prestigious training achievement. If you sell cruises, these courses are a must!
In each online course completed, you will earn
10 or 15 credits toward your CLIA Certification, Luxury Cruise Specialist or Accredited Cruise Manager designation.
10 or 15 credits toward your CLIA Certification, Luxury Cruise Specialist or Accredited Cruise Manager designation.
Successfully completing any one of CLIA's Online Sales Training programs and exams will fulfill your training requirements for the CLIA ID Card renewal as well.
List of Courses Available
Upon successful completion of any course, ACC, MCC and ECC, ECCS, LCS and ACM enrollees will receive a passing letter and 10 or 15 credits toward their Certified Cruise Counsellor Certification. Most courses have an approximate study time of 90 minutes to 3 hours. For more information and complete course descriptions, or to register for any course, CLICK HERE.
- Building a Smart Business Plan!
- Choosing Champions - 2nd Edition
- CLIA Fleet Review
- Creating A Cruise Marketing Plan - 2nd Edition
- Cruise Destinations: A FAM Tour of Ports Eastern Hemisphere
- Cruise Destinations: A FAM Tour of Ports Western Hemisphere
- Cruise Vacations, An Introduction - 4th Edition
(offered in English and Spanish) - Cruising...Knowing the World You Sell - 2nd Edition
- Cruising - The Ultimate Incentive! - 2nd Edition
- Customer Relations Management
- Delivering Great Customer Service
- Direct Mail That Sells - 2nd Edition
- Effective Presentation Skills
- Getting Connected: Advanced
- Getting Connected: A Primer to Social Media Networking
- Group Sales Made Easy - 2nd Edition
- Local PR Techniques - 2nd Edition
- Managing Your Time Effectively - 2nd Edition
- Marketing Your Agency on The Internet
- Negotiating to Win! - 2nd Edition
- Power Selling Techniques - 4th Edition
- Principles of Professional Selling - 4th Edition
- Selling to Special Interests/Niche Markets - 2nd Edition
- Specialty Cruisng - New in 2011
- The Psychology of Selling - 2nd Edition
- Understanding the Luxury Market!
- Who Are You? An Exploration Of Your Abilities, Skills And Strengths
10 Credit Online Mini Module Courses:
These are highlighted 90-minute versions of select CLIA courses:- Better Listening Skills for Better Business
- Building Client Loyalty (see Psychology of Selling) -
2nd Edition
- Clever Ways to Close the Sale
- Professional Selling Skills (see Principles of
Professional Selling)
- Relationship Management (see Customer Relations
Management Made Easy)
- Selling Successfully Across Cultures
- Special Interest Marketing (see Selling to Special Interests/
Niche Markets)
- Understanding Groups (see Group Sales Made Easy)
- 2nd Edition