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Online Training
Welcome to CLIA "Cruise Counsellor" Online Courses. Presented by Cruise Lines International Association and TheAcademy.com, these courses provide you with proven methods to increase your cruise sales. And best of all, earn 15 credits per course towards your Cruise Counsellor Certification -- the industry's most prestigious training achievement. If you sell cruises, these courses are a must!
In each online course completed, you will earn 15 credits towards your ACC, MCC, ECC or ECC Scholar Certificate or Luxury Cruise Specialist designation.
Completing any one of CLIA's Online Sales Training programs and exams will fulfill your training requirements for the CLIA ID Card renewal as well.
List of Courses Available
Upon successful completion of any course, ACC, MCC and ECC, ECCS, LCS enrollees will receive a Certificate of Completion and 15 credits toward their Certified Cruise Counsellor Certification. Most courses have an approximate study time of 3 hours. For more information and complete course descriptions, or to register for any course, CLICK HERE.
- The all new: Delivering Great Customer Service
- The all new: Who Are You? An Exploration Of Your Abilities, Skills And Strengths
- Building a Smart Business Plan!
- Choosing Champions - 2nd Edition
- CLIA Fleet Review (offered in English and Spanish)
- Creating A Cruise Marketing Plan - 2nd Edition
- Cruise Destinations: A FAM Tour of Ports Eastern Hemisphere
- Cruise Destinations: A FAM Tour of Ports Western Hemisphere
- Cruise Geography...Knowing the World You Sell - 2nd Edition
- Cruise Vacations, An Introduction - 3rd Edition
- Cruising - The Ultimate Incentive! - 2nd Edition
- Customer Relations Management
- Direct Mail That Sells - 2nd Edition
- Effective Presentation Skills: Strategies to Increase Your Cruise Sales
- Group Sales Made Easy - 2nd Edition
- Local PR Techniques - 2nd Edition
- Managing Your Time Effectively - 2nd Edition
- Marketing Your Agency on The Internet
- Negotiating to Win! - 2nd Edition
- Power Selling Techniques - 3rd Edition
- Principles of Professional Selling - 3rd Edition
- Selling to Special Interests/Niche Markets - 2nd Edition
- The CLIA Fleet Review, Customer Relations Management, and Marketing Your Agency on The Internet
- The Psychology of Selling - 2nd Edition
- Understanding the Luxury Market!