Cruise Lines International Association (CLIA) announced today the launch of a new report calling for a travel-industry dialogue aimed at elevating the role of the travel agent industry, a critical sales force for the entire travel and tourism industry. CLIA’s new report, “From Travel Agent to ‘Travel Advisor’: Defining, Elevating and Promoting the Role of Travel Agents for the Next Generation,” outlines the state of the travel agent business today, emphasizing the important role it plays for the broader travel industry, and identifies some of the key i