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TECHNOLOGY HELPS CRUISE PASSENGERS KEEP IN TOUCH
WHEN OUT TO SEA AND AROUND THE WORLD

You may be sailing on the ocean thousands of miles away from home, but on a cruise ship you can stay in touch with the rest of the world.

“While many travelers like to ‘pull the plug’ on links to their everyday lives while on vacation, others feel the need to stay connected,” says Terry L. Dale, president and CEO of the Cruise Lines International Association (CLIA), the non-profit organization representing the North American cruise industry and nearly 16,000 travel agencies. “Today’s cruise ships make it easy for guests to stay in touch with family, friends and even business, if they so choose.”

Technological advances have made it easier to stay connected when away from home. Most ships offer satellite telephone service and Internet access 24 hours a day. Some vessels have multi-station computer centers, while others provide in-stateroom Internet access for guests who bring their own laptops. Some even have wireless connections so guests can use their laptops or one rented onboard from remote locations, such as on deck.

“Internet access lets guests send and receive e-mail messages, check stock quotes, catch up on the latest news and sports results, and access various business applications,” says Dale. “It’s even common today for people to send pictures from their cruise back home to friends and family from the ship.” Those who may not be computer-literate can take courses onboard to learn how to use the computer, navigate the World Wide Web and design Web sites.

But computers are only the beginning of the communication at sea. Satellite telephone systems enable guests to make direct-dial phone calls while in port or at sea. Through interactive in-room televisions, guests can book shore excursions or make reservations at the spa or specialty restaurants. Access to facsimile machines is also available.

The cruise lines also do their best to keep guests up-to-date with the latest happenings around the world. Guests can view news and sports channels on television, and news summaries are generally included in the ship’s daily bulletin.

“While there is usually a charge for e-mail or telephone services, many guests think staying connected is worth it,” says Dale. “The best part, however, is that the choice of whether, how and how much to stay connected is up to each guest.”

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