Refund Policy

Membership:

CLIA Travel Agency & Travel Agent membership are annually based on calendar year and are non-transferable and non-refundable.

ID Card:

Valid for one calendar year. The ID card is non-transferable and non-refundable. If the card is lost or if you wish to make changes to it, a $29 processing fee applies to replace or revise the card.

Promotional Materials:

Please allow up to four weeks for delivery. All sales are final and non-refundable.

Certification:

CLIA Cruise Counsellor Certification fees are non-refundable and non-transferable.

ATP Training and Trainingfest:

Agents will receive a full refund if notice of the cancellation is received up to 14 days prior to event.

The student/travel agent may request CLIA to retain the full tuition to be used for a future live CLIA seminar.